eShram Helpdesk Number

Learn More About Government Schemes, eShram Helpdesk Number, Importance, Significance, And Other More Information

India’s workforce is a vibrant tapestry, woven with threads of both organized and unorganized sectors. While the organized sector offers stability and social security benefits, a significant portion of the workforce thrives in the unorganized sector.

This vast pool of workers, estimated to be around 450 million strong, contributes immensely to the nation’s economic growth. Recognizing their importance, the Government of India launched the eShram portal, a revolutionary initiative aimed at empowering and providing social security to these unorganized workers.

eShram Helpdesk Number Guide

What is eShram?

eShram, meaning “e-labour” in Hindi, is a national online portal designed specifically for India’s unorganized workforce. Launched in 2021 by the Ministry of Labour and Employment, eShram acts as a centralized database for registering unorganized workers across various industries.

From street vendors and construction workers to home-based artisans and migrant laborers, eShram encompasses a wide range of professions within the unorganized sector.

Why is eShram Important?

The unorganized workforce in India has traditionally faced challenges like lack of job security, limited access to social security benefits, and vulnerability during emergencies. eShram strives to bridge this gap by offering numerous advantages to registered workers:

  • Universal Account Number (UAN): Upon registration, each worker receives a unique 12-digit UAN, acting as a lifelong identifier for accessing various social security schemes.
  • Enhanced Visibility: The eShram portal creates a centralized record of unorganized workers, making them visible to the government and potential employers.
  • Social Security Benefits: In the future, the government plans to deliver various social security benefits like accident insurance, maternity benefits, and pension schemes directly through the eShram portal.
  • Financial Assistance: During emergencies and national crises, the eShram database can be used to identify and provide targeted financial assistance to unorganized workers.
  • Skilling Opportunities: The portal can potentially connect workers with skilling initiatives, enhancing their employability and earning potential.

Who Can Register on eShram?

Registration on eShram is open to all unorganized workers between the ages of 16 and 59 years, provided they are not already registered under schemes like EPFO (Employees’ Provident Fund Organisation) or ESIC (Employees’ State Insurance Corporation). The only essential documents required are a valid Aadhaar card and a mobile phone number linked to the Aadhaar.

How to Register on eShram

Registering on eShram is a simple process that can be done online or through designated Common Service Centres (CSCs).

  • Online Registration: Visit the eShram portal ( and follow the on-screen instructions. Enter your Aadhaar number, mobile number, and other required details.
  • Registration through CSCs: Individuals who lack access to the internet or require assistance can visit their nearest CSC for registration. CSC operators will guide you through the process and complete the registration using biometric authentication.

eShram Helpdesk Number

For any queries or assistance related to eShram registration, grievance redressal, or general information, the eShram Helpdesk is available to provide support. Here’s a breakdown of the Helpdesk details:

  • Helpdesk Number: 14434 (Toll-free)
  • Operating Hours:
    • Monday to Saturday: 8:00 AM to 8:00 PM
    • Sunday: 9:30 AM to 6:00 PM
  • Languages Supported: Hindi, English, Tamil, Bengali, Kannada, Malayalam, Marathi, Odia, Telugu, and Assamese

Significance of the eShram Helpdesk

The eShram Helpdesk plays a crucial role in ensuring the smooth functioning of the initiative. Here’s how it benefits workers:

  • Accessibility: The toll-free number allows workers across India to easily reach the Helpdesk for clarifications and support.
  • Multilingual Support: Assistance is available in ten Indian languages, ensuring inclusivity and catering to diverse needs.
  • Grievance Redressal: The Helpdesk acts as a bridge between workers and the authorities, facilitating the resolution of issues related to registration, updation, or any other concern.
  • Information Dissemination: The Helpdesk team provides valuable information about eShram, its benefits, and future plans, empowering workers to make informed decisions.

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